Privacy Policy

Effective date: 16 June 2025

 

This Privacy Policy describes how Creative Course Creators ("[we]", "[us]", or "[our]") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from creativecoursecreators.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services.

Information You Provide to Us Directly:

  • Basic contact details: your name, address, phone number, email.

  • Order information: your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information: your username, password, security questions.

  • Customer support information: the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies: Like many websites, we use Cookies on our Site. We collect certain information about your device, your interaction with the Services, and information necessary to process your purchases. This information may include your IP address, browser type, operating system, and browsing activity. This information is collected automatically when you access our Site. For specific information about the Cookies that Kajabi uses, please refer to their cookie policy.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account and purchases, and to enable you to access our courses and coaching programs.

  • Marketing and Advertising: To send you marketing, advertising, and promotional communications by email or SMS if you have subscribed to our mailing list. You may opt-out of these at any time.

  • Customer Support: To provide you with customer support and improve our Services.

  • Security and Fraud Prevention: To detect, investigate or take action regarding possible fraudulent, illegal or harmful activity.

3. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors and third-party service providers who perform services on our behalf, such as our website host Kajabi, payment processors (e.g., Stripe, PayPal), email service providers, and analytics providers.

  • To comply with any applicable law, regulation, legal process or governmental request.

  • In connection with any business transaction, such as a merger or acquisition.

4. Your Rights and Choices

As an Australian resident, you have certain rights under the Australian Privacy Act 1988. These include:

  • The right to access the personal information we hold about you.

  • The right to request that we correct any inaccurate personal information.

  • The right to make a complaint about how we have handled your personal information.

To exercise any of these rights, please contact us using the details below.

If you are not satisfied with our response to your complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC).

5. Data Retention

We will retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and from unauthorized access, modification, or disclosure. Please remember that no method of transmission over the Internet is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

 

Contact Us

If you have any questions, concerns or complaints about this Privacy Policy please contact us:

  • By email: [email protected]
  • By visiting this page on our website: creativecoursecreators.com/contact